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Contact

Talk to the factory.

Call, email or drive over. A person answers. Tell us what you sell, where, and roughly how many, and we will tell you what we can make and what it costs.

Reach us

West Palm Beach, Florida.

Artwork and proofs
kurt@oceantec-usa.com
Factory
4390 Westroads Drive, Suite 1
West Palm Beach, FL 33407
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Retail customers: single shirts and small orders are at shop.oceantec-usa.com. This site is for wholesale and private label accounts. The wholesale minimum is 120 units total and 40 per design.
Wholesale inquiry

Tell us about your business.

A member of our team reviews every inquiry and gets back to you by email.

Wholesale questions, answered

Minimums, logos, terms and shipping.

What is the wholesale minimum order?
120 units total and 40 per design. Ask about flexibility with smaller orders. Within your order it is 40 per style and color, in increments of 5 or 10. Ask about further flexibility with size runs.
Do I have to buy 40 of the same style and color?
40 per style and color, in increments of 5 or 10. Ask about further flexibility with size runs.
Can you make a custom color combination?
Yes. Every order is custom cut, so color combinations you will not find anywhere else are part of the program. 40 per style and color, in increments of 5 or 10. Ask about further flexibility with size runs.
What is the difference between a rash guard and a sun shirt?
A rash guard is a form fitting layer that fits like a second skin, built for performance activities with UPF protection. A sun shirt fits like a t-shirt, built for everyday recreational use with the same UPF protection.
Do your prices include logos?
No. Prices are for blanks. Logo set up varies with your total order quantity, and your quote spells it out. Each color in a logo is its own screen.
Are logos screen printed, heat transfer or sublimated?
Our custom logo department is silk screen with stretch additive inks formulated for Lycra, spandex, nylon, polyester and neoprene. Custom size labels are pad printed or heat transfer. We do not sublimate, though 3FLEX White and 5FLEX Heather White sublimate nicely if you buy blanks.
How many colors can my logo be?
Up to three colors, with space between each color. We offer 1, 2 and 3 color set ups and multiple logo placements per garment. For a specific color match, give us a PMS number. There is a surcharge per color for PMS matching.
What file should I send?
Vector artwork. Adobe Illustrator or EPS with all text converted to outlines. If you cannot outline the text, include the font. For multi color art, send native vector EPS with colors not touching. Send it to kurt@oceantec-usa.com.
What is the design approval process?
Once your order form is in, our team sends a quote and digital images. You get a free PDF proof with every order. Nothing goes into production until you have reviewed, approved and signed the design approval. Check styles, sleeve lengths, colors, sizes, logo size in inches, logo placement and logo color.
Can I add my own size label?
Yes. Stock garments carry an Ocean Tec sewn in size label at the left hip. For an additional fee per garment we add your custom size label at the back neck, pad printed or heat transfer.
What is your turnaround time?
Everything is made to order. Typical production is 21 to 60 days. Orders cannot be cancelled once production has started. Rush production is often possible for a surcharge. Tell us your in hands date.
What are the payment options?
Checks, credit and debit cards, ACH and wire transfers. A 3% technology and innovation fee applies to all orders and is waived for check, ACH or wire. New USA accounts pay 50% before production and 50% before shipping. International accounts pay 100% before production. Open terms are available to established accounts after credit is approved. Florida accounts must supply a Florida resale tax certificate in order to be tax exempt.
How do you ship?
We work with UPS, FedEx, USPS and various freight companies to find the best rate for your location. Orders ship FOB West Palm Beach, insured for the merchandise value. Shipping, insurance, handling and convenience fees are added to the invoice. If you use your own freight account only a handling fee is added. Your tracking number is at the bottom of your invoice.
Returns, claims and warranty?
Call (561) 845-0030 within 5 days of receipt with your sales order number. No unauthorized returns. Every return needs an RA number from Ocean Tec. We warranty workmanship for one full year and repair, not replace, defective garments returned clean and dry with proof of purchase. Fading, bleeding or shrinking from laundering is not covered.
Do you take low quantity custom logo orders?
Low quantity orders for blanks can be placed through our retail store at shop.oceantec-usa.com.
Product care

Fresh water rinse and hang dry.

Wetsuits: fresh water rinse and lay flat to dry in a shady spot. Sun shirts and rash guards: fresh water rinse after use, cold wash and hang dry. Pass this along to your customers on the hang tag or your custom size label.

Coral reef in the Caribbean
Start a project

Tell us what you want to make.

Send your logo, your styles and a rough quantity. You get a quote and a digital proof back from a real person at the factory, and nothing goes into production until you sign off on it.

Factory phone(561) 845-0030
Salesjesse@oceantec-usa.com
Artwork and proofskurt@oceantec-usa.com
West Palm Beach, FloridaFactory tours by appointment.