Production time, artwork, fees, payment, shipping, returns and warranty. Effective October 2026.
J & I Ventures, Inc. DBA Ocean Tec ("Ocean Tec," "OT," "we"). These terms govern wholesale and private label orders placed with Ocean Tec. Signing the design approval is your acceptance of them.
Typical production is 21 to 60 days from receipt of a completed and approved sales order. Orders are accepted with the purchaser's understanding that sales orders cannot be cancelled once production has started.
Submit all artwork by email to kurt@oceantec-usa.com. The logo department phone is (561) 845-0030, extension 102. OT will email an image for approval showing logo location and colors. OT requires the purchaser to approve the image before the start of production. Once production has started no modifications will be accepted. Purchaser understands that color matching is not 100% controllable on fabrics and accepts responsibility for minor variations. OT is under no obligation to return artwork once submitted. OT respects your right to privacy and will not make your designs available to anyone without your express written consent.
Logo set up charges vary with the total order quantity and appear on your quote. Each color in a logo is its own screen. Artwork must be supplied in vector format, such as PDF or EPS.
Wholesale minimum order is 120 units total and 40 per design. Ask about flexibility with smaller orders. 40 per style and color, in increments of 5 or 10. Ask about further flexibility with size runs. Every order is custom cut. Shirt and logo pricing are based on the total order quantity.
We accept checks, credit and debit cards, ACH (eCheck) and wire transfers. A 3% technology and innovation fee applies to all orders and is automatically waived for payments made by check, ACH or wire transfer.
We are willing to work with you on samples. All samples are paid 100% up front at retail cost.
We work with UPS, FedEx, USPS and various freight companies to find the best rate for your location. Shipments are made FOB West Palm Beach, with insurance to cover the cost of the merchandise. Purchaser must notify OT in writing if a different shipping method is required. All shipping, insurance, handling and convenience fees are added to the invoice. If the purchaser's freight account is used, only a handling and convenience fee is added. OT is not responsible for the merchandise or any shipment delays once merchandise leaves the West Palm Beach warehouse, including delays caused by acts of God or other circumstances outside our direct control. Your tracking number appears at the bottom of your invoice.
Contact customer service at (561) 845-0030 within 5 days of receipt with your sales order number. We advise opening your merchandise to review its quality even if you do not intend to use it right away. Unauthorized returns are not accepted. All returns must be assigned an RA number from OT, obtained by calling (561) 845-0030, extension 101, or emailing jesse@oceantec-usa.com. Allowable claims must be made within 5 days of receipt of shipment and returned within 2 weeks of the invoice date. Because of our lack of control over laundering methods, we cannot accept responsibility for fading, bleeding, shrinking or other damage.
The materials and workmanship on our garments are the finest available. We warranty the workmanship for one full year from the time of purchase. Once worn, we will repair, not replace, under the following conditions. All warranty claims are void if the garment is found to be abused, improperly cared for, altered or repaired outside our factory, or worn out through normal wear. Defective garments should be returned cleaned and dry, freight prepaid, to the address below with proof of purchase date on the original receipt. The garment is returned UPS freight collect. Include your telephone number, return address and a brief description of the defect.
We try to honor the same pricing throughout the year for re-orders. Supply chain conditions and vendor prices change more often than they used to, so we may be forced to increase prices during the year.
If you share your mobile number with us, you are opting in to receive SMS messages from Ocean Tec, including replies to your questions, order and service updates, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. See our privacy policy.
J & I Ventures, Inc. DBA Ocean Tec
4390 Westroads Drive, Suite 1
West Palm Beach, FL 33407
(561) 845-0030
jesse@oceantec-usa.com